Refund policy

All pieces from Studio Lola are handmade. Due to the nature of handmade, small-batch production, all sales are final unless the product arrives damaged. Please fill out the contact form for instructions on how return the item.

 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Shipping charges are non-refundable. Please allow 3-5 days for items to be processed and shipped. Please ensure your address is correct & secure as we are not liable for any items that were incorrectly delivered, lost, or stolen.

For other inquires, please reach out at studiololajwl@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.